Co-founder | Delivery Lead
Tom Botting
Tom helps pharma organisations turn fragmented data into structured, usable foundations for AI, customer engagement, and smarter decision-making. He connects siloed systems, improves data quality, and builds the contextual memory that helps LLMs and AI agents deliver reliable, useful outputs, grounded in a background spanning pharma marketing, customer engagement, and operational transformation.
- Led the design, implementation, and governance of a Precision Taxonomy for a top-10 life-sciences company, enabling consistent content categorisation and sharper reporting across first- and third-party channels.
- Product Owner for a customer data platform build and customer data strategy, cutting campaign configuration lead time by weeks and enabling near-real-time triggers across rep, web, and email journeys.
- Directed audience strategy and data enablement in Salesforce Data Cloud for a global pharmaceutical company, evolving market-level use cases into scalable, data-driven engagement models.
- Delivered a global content taxonomy and AI-assisted automated tagging solution covering 45 fields across 7 domains, with confidence-scored, auditable classification.
Happiest when a fragmented mess of spreadsheets finally becomes a system that marketing teams actually enjoy using.