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Your AI Strategy Needs Better Data: Clarity for people. Structure for machines.

  • Writer: Mina Boostani
    Mina Boostani
  • Sep 19
  • 3 min read

Updated: Oct 16

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At Forge DC, we often see the same challenge. Companies are investing heavily in AI tools, but their data isn’t ready to support them. As Mina puts it, “You can have the most powerful AI model in the world, but without the right data foundations, it can’t deliver.” 


Across industries, organisations are piloting automations, testing new platforms, and racing to keep pace with AI adoption. The focus, though, is too often on the tools themselves rather than the data those tools depend on. And without that, progress quickly stalls. 


Why AI Can’t See You 

AI doesn’t interpret information the way people do. It reads, links, and ranks data. 

When that data is inconsistently tagged, scattered across silos, or stripped of context, AI can’t recognise it. It’s like trying to research in a library where all the books have been stripped of their catalogue numbers and shelved at random. The knowledge is there, but neither humans nor machines can find it. 


That’s the paradox. Many organisations believe they are data-rich, but what they actually hold is fragmented and unstructured.


To people, it might look messy but manageable. To AI, it looks like noise. And noise doesn’t generate insight.


What’s at Stake

AI is only as good as the data it consumes. If that data is fragmented, inconsistent, or stripped of context, even the most advanced tools won’t deliver. Instead of powering recommendation engines, insights, or content generation, they get stuck producing outputs that feel generic or incomplete.


The implications touch three critical areas: 

  • Content intelligence: AI can’t build effective recommendation engines or deliver personalised experiences if it doesn’t know two things: what your content actually says and what it’s designed to achieve. Without that structure, optimisation becomes guesswork.  

  • Data-Driven Insights: Strategic questions about performance, behaviour, or opportunities cannot be answered if data is not structured for comprehension. Without strong foundations, organisations are left guessing while competitors act on clear evidence. 

  • Content Generation: Generative AI cannot reliably determine which content resonates, or fails, across different audiences without the necessary context. Well-organised data is what enables outputs to move from generic to precise and impactful. 

 

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The companies that gain advantage won’t be those who simply add the newest AI tool. They’ll be the ones whose data is structured so that AI can turn it into something valuable. 


Why This Matters 

Pharma feels this pressure acutely. 

  • Omnichannel engagement depends on AI being able to connect messages across channels and measure how different HCP segments respond. 

  • Compliance and governance demand clear, auditable data, something AI cannot ensure if the inputs are fragmented. 

  • Lifecycle management, from launch through loss of exclusivity, requires knowing which audiences respond to which messages at which points in time. 

When this data isn’t ready for AI, campaigns lose momentum, reporting lacks credibility, and competitors who have invested in strong data foundations pull ahead. 


From Investment to Impact 

The path forward isn’t about chasing more tools. It’s about making the ones already in place effective. When data is consistent, contextual, and reliable, AI can finally deliver on its promise: sharper insights, more relevant engagement, and outcomes that can be measured with confidence. 

For pharma, the real differentiator isn’t speed of AI adoption, but readiness, ensuring data is structured, reliable, and actionable. 


The Human Side of AI Strategy 

This is where Mina’s work comes in. As an AI strategist, she helps clients prepare their data for the age of artificial intelligence by focusing on the practical foundations that make AI effective. 

Advantage comes from data that serves two masters: people who need clarity, and machines that need structure. 

AI adoption, after all, isn’t about experimenting with the latest tool. It’s about ensuring those tools can actually recognise and apply your company’s information. Without that, AI is just another costly pilot. With it, AI becomes a genuine advantage. 

The question isn’t whether you’re adopting AI. It’s whether your data is ready for it. 


For more information, get in touch with our team



 

 
 
 

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